Refund policy

Refund Policy

At Breeze, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward refund process.

Refund Eligibility

We accept refund requests within 30 days from the date you received your order. Items must be in their original, unused condition with all tags attached. Refunds will be issued to the original payment method.

Refund Process

To request a refund, please contact our customer support team at getwearbreeze@gmail.com with your order number and reason for the return. We will provide you with return shipping instructions. Once we receive and inspect your item, we will process your refund within 5-7 business days.

Refund Exceptions

The following items are not eligible for refund: items that show signs of wear or damage, items that have been washed or altered, swimwear or intimates that have been tried on, clearance or final sale items, and custom or personalized orders.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid return label.

Defective Items

If you receive a defective or damaged item, please contact us immediately at getwearbreeze@gmail.com with photos of the damage. We will arrange a replacement or full refund at no cost to you.